PRE-ORDER

The strength of reluxe is its community, made up of wonderful people who love fashion and luxury bags!

The pre-order selection features rare bags and iconic styles at truly extraordinary prices , made available by the community. Styles from this exclusive selection are not eligible for drops.

PAYMENT💸
These models can be purchased directly on the site, using all the methods described on the Payment page (including payment in up to 12 installments with HeyLight).

SHIPPING 🚚
Delivery usually takes place within 2 weeks of ordering to follow the verification, authentication and cleaning process.

Authenticity guaranteed and 100% refund

After placing your order on the website, the bag arrives at our warehouses where it is inspected, verified, authenticated, and cleaned . If any irregularities are found at any point during the process (including quality control issues, such as significant marks not originally mentioned in the description), you will be notified and can decide whether to proceed with shipping or request a 100% refund, which will be processed within 5 business days of confirmation.

Furthermore, if our physical inspections prove the item to be non-authentic, you will receive a 100% refund . which will take place within 5 working days following confirmation.

This way you can access the most iconic models , at the best prices ever with all the peace of mind possible!